Kim Santos – Executive Director/Valley Home Care

Some people spend the greater part of their lives searching for a meaningful career. Kim Santos is the exception. Her first job out of college was as an office manager at a nursing facility and it was the beginning of a journey that would become her life’s work.

“I never wanted to do anything else but senior care,” Kim proudly says. “From my first job over 25 years ago to the current day, working with seniors has always given me a sense of purpose. Being able to help seniors happily age in place at home is incredibly rewarding professionally and personally. I’m thankful to be in a position where I can make a positive difference in the lives of people every single day.”

As Executive Director of Valley Home Care, Kim spends much her time mentoring her team and staff of caregivers to their highest potential. At home, she’s the same upbeat and high-energy person. Kim, her supportive husband and their three amazing children love the outdoors and enjoy hiking, camping, and skiing. You’ll also find Kim literally on the move around the community because of her passion for running and even marathons.

Give Kim a call if you are a family member with questions about home care for a loved one. You’ll talk to someone with the experience and empathy to help you make the right decisions at the right time

Sharon Terrance, Intake Coordinator

If you ask Sharon Terrance what she likes most about being an Intake Coordinator at Valley Home Care, no one who knows her is surprised by her answer.

“I love building relationships,” she says with a genuine smile. “There’s a lot of detail-oriented work that I do, but the best part of my job is earning and keeping the trust of the wonderful seniors and families I am fortunate to work with every day. To me, home care is not just about what I do for the people I serve. It’s more about who I am doing it for that matters most. Putting a smile on someone’s face is what puts a smile on mine.”

Sharon has worked successfully as a caregiver in her family, with children and also with adults, many of whom had exceptional needs. The depth and breadth of her caregiving experience is what gives the families she works with genuine confidence their loved ones can age in place safely and comfortably at home.

Away from work, Sharon is a busy mom with two amazing, young children and they enjoy watching movies together, going on weekend outings and her personal favorite – shopping, shopping, and more shopping!

If you are feeling anxious or stressed about home care for a loved one, give Sharon a call. Chances are good it will be a conversation that will put a smile on both your faces.

Jennifer Sanchez, Care Coordinator

In today’s fast-paced virtual world, many people meet and communicate by phone, over the internet, through emails, and text messages. These are efficient ways for people to connect, but if you ask Jennifer Sanchez which method she prefers, you’ll learn more about why she is an amazing Care Coordinator at Valley Home Care.

Jennifer is no stranger to caring for others. She’s been doing that for her husband of 31 years, her two boys, one daughter and two fur babies. Her family loves going to church together,watching movies, cheering San Francisco Giants baseball, and going to Fresno area hockey games.

If home care for a loved one is something your family is considering, talk to Jennifer. You’ll speak to someone with a kind, listening ear who can give you the reassurance you seek.

Nancy Venegas, Care Coordinator

It’s been said that the difference between ordinary and extraordinary is doing that little bit extra. That thought sums up what makes Valley Home Care Coordinator Nancy Venegas someone special to the seniors and families she works with daily.

As a Care Coordinator, one of Nancy’s responsibilities is matching the right caregiver with the right client. “Everyone is unique,” says Nancy. “By having a thorough understanding of our caregiver’s skills and personalities as well as our client’s requirements, I’m able to pair them up accordingly which makes it a win-win situation for everyone involved.

Nancy relocated from South San Francisco to Modesto in 2018 and she enjoys spending her free time at home with her husband and three fur babies. Nancy loves spending time with family and friends, trying new foods and patronizing the make-up counters at local stores.

If you call Valley Home Care and speak with Nancy, chances are you’ll be impressed by how much she knows and most importantly, by how much she cares.

Victoria Montes, Billing Coordinator

There is never a dull moment in the life of Valley Home Care Billing Coordinator Victoria Montes and that is what makes her so special to so many different people. On weekday mornings, you will find Victoria managing the vast flow of paperwork that moves in and out of the Valley Home Care Billing Office. It is an important position that requires strong organizational skills, strict attention to detail, and outstanding customer service abilities – three things that Victoria brings the company. Victoria is unique because she also understands the home care profession for all sides, first as an in-home caregiver and now as a billing coordinator.

“My career path into home care began early on when I had the privilege to take care of my aging grandparents,” explained Victoria. “Being able to work with wonderful people and making a positive difference in their lives is the most rewarding type of career I can ever imagine.”

At home, Victoria’s story is much the same – never a dull moment. She is constantly on the go, being a single mom to two boys and a girl. Whether it’s going to soccer games, cooking together as a family or vacationing to Mazatlán Sinaloa, this is a family that loves to put 24 hours into every day. Victoria is also a licensed cosmetologist that enjoys working weekend bridal events, but we will let you wonder how she finds the free time for yet another of her amazing passions.